The Eocene System is a comprehensive disease management system specializing in the monitoring of patients with Diabetes. The Remote Home Companion collects data from devices such as Glucometers, BP Cuffs and scales and displays the data from these devices in ways that enable you and your healthcare providers to better manage your disease.
The Eocene System provides many benefits to Patients, Dealers, and Healthcare Professionals alike. Among them are:
Detailed Compliance and Outcome Reports - Shows how well a patient is managing their disease. Displays USAGE as well as OUTCOME statistics.
Notifications and Alerts - Customizable alerts let Doctors, Case workers and even family know when there might be a problem.
Refill Alerts - Patients never run out of supplies because the system keeps track of their test strip usage and alerts your supplier when it's time to send more. Compliance reports justify re-orders.
Safe and Secure - Uses the patients phoneline to call directly to our secure network, no Internet connection is needed. Watch Our Ad
Please ensure your Eocene™ contains all of the items pictured. If any of the items are missing, please return the product to the original place of purchase or contact an Infopia USA customer support representative at: 1-888-446-3246.
You will need to select a telephone jack that is near an electrical outlet. There are two options for connecting your Eocene cradle.
Option one, connecting your Eocene cradle to a telephone jack where your phone is currently connected.
Unplug the telephone line from the wall jack and plug it into TEL2 on the back of your device.
Use the included phone cord and plug one end into the telephone jack. Plug the other into TEL1 on the back of your device. (Note: The main telephone line from the wall always goes to TEL1)
Connect the included power cord into the port marked DC5V and the other end into your electrical outlet.
Your Eocene cradle is now ready to use.
The “Power Light” will be on
Option two, connecting your Eocene cradle to a telephone jack where there is no phone connected.
Use the included phone cord and plug one end into TEL1 on the back of your device. Plug the other end into the telephone jack.
Connect the included power cord into the port marked DC5V. Plug the other end into your electrical outlet.
Your Eocene cradle is now ready to use.
The “Power Light” will be on
NOTE:
The Eocene cradle will operate ONLY with a standard analog phone line. It will not work if your phone service is through your cable TV or any VOIP Internet service. This can be verified by contacting your service company and asking if you have an “analog or digital” phone service.
Insert your Infopia glucose meter face up into the Eocene cradle and press firmly until the meter “Stops”. When properly inserted, the “Meter light” on your device will light up. NOTE: Do not force the meter into your device.
Once inserted the Eocene cradle “Data Light” will blink, this means the device is searching for new readings. If the “Data Light” goes off this
If your Eocene cradle finds new test results, the “Data Light” and “On-Line Light” will both light up. This means your test results are being transferred. (NOTE: Do not inerrupt this process.)
Once the transmission is complete, the “Data Light” will shut off and will be followed by the “On-Line Light”. It is now safe to remove your
Put your forefingers on the back of the device while holding the device in both hands, then use your thumbs to push the meter out as displayed.
Caution: Do not leave your meter in your Eocene cradle, as this will drain your meter battery. Please remove your meter
You and your healthcare team can view your test results in easy to view charts and graphs at: www.eocenesystems.com
You will need a username and password to log in and view your test results; you may need to contact your supplier if your user-name and and password were not provided for you.
Caution: Do not leave your meter in your Eocene cradle. This will drain your meter battery. Please remove your meter promptly from the device.
Below is a table of possible problems and the solutions.
Meter Data Online Error
Problem
Solution
General cradle error
Remove the meter from the cradle. Remove the power cord from the back of the cradle. Wait 5 seconds then re-insert the power cord.
Meter data error
Remove meter and re-insert to start the data transfer over.
No answer from remote
Cradle will automatically re-call the servers. No user action
Phone line
Remove your glucose meter from the cradle. If the Error LED remains lit, this means there is a phone line connection error. Please make sure your phone line is firmly connected. Then, reinsert the meter into the cradle to start the data transfer process over.
Note: To reset the Eocene cradle, remove the meter from your cradle and unplug the power supply, wait 5 seconds, then re-insert the power supply into your cradle. If after performing the above steps, you are still having problems with your Eocene cradle, please contact your Supplier Infopiausa customer support at: 1-888-446-3246.
